Report a technical problem

To report a problem with the MR system, you can either:

• email Hans Olav directly or
• register the problem in our booking system.

To register the problem in the booking system, do the following:

• Login into the booking system,
• Click on the instrument picture in the Home menu or the magnifying glass under Instrument,
• Under More details, there are 5 flags: Issues, Contacts, Questions, Comments, Instrument FAQ. Select Issues,
• Click Add new issue,
• Explain the problem and choose the degree of priority.
• The administrator of the instrument, in this case Tina, will be notified of the problem.
• When the problem is resolved, this will be indicated in the rightmost column.
• You can also Add new comment if you have general comments about the instrument or the facility.