|
|
| Line 1: |
Line 1: |
| To report a problem with the MR system, you can either: | | To report a problem with the MR system, please '''email [mailto:Hans.Rolfsnes@uib.no Hans Olav]''' directly. |
| | |
| * '''email [mailto:Hans.Rolfsnes@uib.no Hans Olav]''' directly or
| |
| * '''register the problem in our booking system'''.
| |
| | |
| To register the problem in the [https://secure5.ideaelan.com/Bergen/Public/AppLogin.aspx booking system], do the following:
| |
| * Login into the booking system,
| |
| * Click on the instrument picture in the ''Home'' menu or the magnifying glass under ''Instrument'',
| |
| * Under ''More details'', there are 5 flags: Issues, Contacts, Questions, Comments, Instrument FAQ. Select ''Issues'',
| |
| * Click ''Add new issue'',
| |
| * Explain the problem and choose the degree of priority.
| |
| * The administrator of the instrument, in this case [mailto:Hans.Rolfsnes@uib.no Hans Olav], will be notified of the problem.
| |
| * When the problem is resolved, this will be indicated in the rightmost column.
| |
| * You can also ''Add new comment'' if you have general comments about the instrument or the facility. <br><br>
| |
Latest revision as of 12:33, 25 August 2016
To report a problem with the MR system, please email Hans Olav directly.
