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| To report a problem with the MR system, you can either: | | To report a problem with the MR system, please '''email [mailto:Hans.Rolfsnes@uib.no Hans Olav]''' directly. |
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| * '''email [mailto:Hans.Rolfsnes@uib.no Hans Olav]''' directly or
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| * '''register the problem in our booking system'''.
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| To register the problem in the [http://elabexperts.com/bergen/Public/FacilityLogin.aspx booking system], do the following:
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| * Login into the booking system,
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| * Click on the instrument picture in the ''Home'' menu or the magnifying glass under ''Instrument'',
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| * Under ''More details'', there are 5 flags: Issues, Contacts, Questions, Comments, Instrument FAQ. Select ''Issues'',
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| * Click ''Add new issue'',
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| * Explain the problem and choose the degree of priority.
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| * The administrator of the instrument, in this case [mailto:Hans.Rolfsnes@uib.no Hans Olav], will be notified of the problem.
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| * When the problem is resolved, this will be indicated in the rightmost column.
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| * You can also ''Add new comment'' if you have general comments about the instrument or the facility. <br><br>
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Latest revision as of 12:33, 25 August 2016
To report a problem with the MR system, please email Hans Olav directly.
